Questions We Get Asked

Straight answers, from the counter.

Is shipping insurance worth it?

What USPS and FedEx already cover, why we pack what we insure, and what insurance won't pay for.

Prepaid labels, unsealed boxes, the 4 PM pickup, and what to bring.

When each carrier usually wins, and why we check all three before you pay.

Return labels, no printer, no box, and the returns that have to go somewhere specific.

Why old tapes are fading, what we can digitize, and what to bring in.

How big to make the letters, how much you can fit, and how to measure before you order.

File type, sheet size, scale and what to put in the email so your set prints right the first time.

Where to go, what to bring, and what to get done before your appointment.

Batteries, perfume, aerosols, alcohol. What goes, what doesn't, and what goes by ground only.

One takes FedEx packages and gives you a street address. Here's how to pick.

Which documents need a notary first, and where the rest have to come from.

The recommended last days to ship from our counter before the holidays.

A box that's too big costs you money. We'll trim it to fit, then compare carriers.

Customs forms, duty thresholds, and what you can't send.

The short list, plus the mistake almost everyone makes.

Size, background, glasses, and why photos get rejected.

What every country bans, plus each country's own list, A to Z.

Still not sure? Call 732-730-5230 and ask. We would rather answer it now than fix it later.